Fair & Transparent Terms

Terms of Service

Please read these terms carefully before using our services. We believe in clear communication and fair practices

Last Updated: 27 May 2025

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, users, and others who access or use our service.

2. Services

We provide comprehensive web development and design services, including but not limited to:

Website development and design
UI/UX design services
Digital marketing solutions
SEO optimisation
Website maintenance and support
Custom web applications

3. Intellectual Property

Our Intellectual Property

The service and all materials therein, including software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, and all intellectual property rights are the exclusive property of Devora, except where otherwise noted.

Client Ownership

Upon full payment, clients retain ownership of custom content, designs, and code specifically created for their project, subject to any third-party licensing restrictions.

4. User Responsibilities

As a user of our services, you agree to:

Provide accurate and complete information when requested
Maintain the confidentiality of your account information
Notify us immediately of any unauthorised use of your account
Use our services only for lawful purposes
Respect intellectual property rights
Provide timely feedback and approvals during project development

5. Payment Terms

Payment Schedule

Payment terms are outlined in your individual service agreement. Typically, we require a deposit before work begins, with the remainder due upon project completion.

Late Payments

Late payments may result in project delays or suspension of services. Additional fees may apply for overdue accounts.

Refunds

Refund policies are detailed in our separate Refund Policy. All fees are generally non-refundable unless otherwise specified in writing.

6. Project Scope and Changes

Scope Definition

Project scope, deliverables, and timelines are defined in your individual service agreement. We work closely with clients to ensure clear expectations.

Scope Changes

Changes to project scope may result in additional costs and timeline adjustments. All changes must be agreed upon in writing before implementation.

7. Limitation of Liability

In no event shall Devora, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

8. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed in a professional manner in accordance with industry standards. We will correct any defects in our work at no additional charge.

Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied.

9. Termination

Either party may terminate the service agreement with written notice. Upon termination, you will be responsible for payment of all services rendered up to the termination date. We reserve the right to terminate services immediately for breach of these terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any significant changes by updating the date at the top of these terms and, where appropriate, providing additional notice through our website or email.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions About Our Terms?

We believe in clear, fair terms that protect both parties. If you have any questions about our terms of service, we're here to help clarify.